Appointments are available by calling one of our clinics. For non-emergency appointments please call our office a few days ahead. Presently we are often booked three to ten days in advance. During the day, all visits at all sites are by appointment only.


While appointments are booked in advance, we do reserve a few times each day

for emergencies, sudden severe illnesses or urgent single issue appointments.

When this is the case, please do not hesitate to call our office and explain your

situation so that you can be seen as soon as possible. If your previously booked appointment is delayed because of an emergency, we ask that you please be

patient. Remember, you may need the same attention should you encounter an

emergency situation.


Calling the Clinics


Our busiest telephone time is between 9:00 and 11:30am. For non-emergency problems, please try to call between 2:00 and 4:00pm.


Patient Confidentiality


We do our utmost to ensure that all aspects of your visit, treatment and medical records remain confidential. When you book your appointment, our staff member will ask you the reason for your visit so that an adequate amount of time can be scheduled. This is especially important if you are a first time patient, if you require a complete examination, a driver's medical, a first pre-natal or a counselling session.


Services Not Covered by Alberta Health Care


Certain medical services are not insured by Alberta Health Care. Click here to view list of those services. For further information please call the Clinic.


Laboratory & X-Ray Results


Usually, the results for blood work and x-rays are received in our office three days after the tests are performed. In some cases, such as pregnancy tests which are done in the Clinics, the results are available immediately. In the case of an emergency or severe illness, we are able to obtain the results by telephone the same day. Lab and x-ray results are reviewed each morning. If an abnormality is found our staff will call the patient with further instructions. In most cases, if you have not heard from us, you can assume your tests are normal. If you are still experiencing significant problems and wish to discuss your test results, please make an appointment to see your doctor.


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